Stellartech Research Corporation

CustDev Manager

Stellartech Research Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Conducting in-depth interviews with users to understand their pains and needs.
  • Analyzing user feedback to uncover actionable insights and trends.
  • Collaborating with monetisation team to integrate user insights into web funnel development and enhancements.
  • Creating detailed user personas and journey maps based on interview findings.
  • Facilitating effective communication between users and internal teams to ensure a user-centric approach in business decisions.

Requirements

  • Minimum of 3-5 years of experience in customer development, user research, product management, or a related role.
  • Proficiency in English at B2 level or above for conducting interviews and communication.
  • User Research: Proficiency in conducting qualitative and quantitative user research, including interviews, surveys, and usability testing.
  • Data Analysis: Ability to analyze and interpret data from various sources, including user feedback, market research, and analytics tools.
  • Customer Journey Mapping: Expertise in creating and utilizing customer journey maps to identify pain points and opportunities for improvement.
  • Interview Techniques: Skilled in various interviewing techniques to elicit detailed and meaningful insights from users.
  • Market Research: Capability to conduct competitive analysis and understand market trends to inform product strategy.
  • Communication Skills: Strong written and verbal communication skills to effectively convey insights and recommendations to stakeholders.
  • Presentation Skills: Ability to create and deliver compelling presentations that communicate research findings and insights clearly.
  • Critical Thinking: Ability to analyze situations, identify problems, and devise effective solutions based on user insights
  • Attention to Detail: Keen attention to detail to ensure accuracy and thoroughness in research and documentation.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchqualitative researchquantitative researchdata analysiscustomer journey mappinginterview techniquesmarket researchusability testinganalytics tools
Soft Skills
communication skillspresentation skillscritical thinkingattention to detail