Stellar Cyber

Support Engineer

• Act as the primary escalation point for critical and high-impact customer issues
• Lead and perform hands-on troubleshooting for complex break-fix scenarios involving:
• - SIEM pipelines, log ingestion, parsing, normalization
• - Network security, IDS/IPS, endpoint, and cloud telemetry
• - Performance, scalability, and data integrity issues
• Participate directly in support ticket rotation, including on-call and weekend coverage
• Drive root cause analysis (RCA) and ensure corrective and preventive actions are implemented
• Engage directly with customers during Severity 1 / business-impacting incidents
• Communicate clearly and confidently with security teams, architects, and leadership
• Set expectations, provide status updates, and lead incident resolution calls
• Translate technical findings into actionable customer guidance
• Work closely with Engineering, Product, DevOps, and SOC teams
• Advocate for supportability and operational readiness in new releases
• Provide feedback from customer issues to influence product improvements
• Assist with release validation, upgrades and complex customer deployments

Senior Technical Support Engineer

Full-stack Engineer

• Own one or more integration domains end-to-end: roadmap, architecture decisions, trade-offs, and delivery. You identify what needs solving, scope it, and drive it to completion.
• Make the architectural calls—system boundaries, API contracts, reliability targets, build-vs-buy trade-offs—that require deep judgment and context no AI can replace.
• Serve as a technical mentor to the engineering team—through design reviews, pairing sessions, and code reviews—with a focus on growing engineers’ ability to independently own projects and make sound design decisions.
• Set technical direction and champion engineering rigor across the team: quality, documentation, and best practices in secure coding and distributed systems.
• Accelerate your own design and development workflow using LLM-based coding assistants, AI-driven testing, and automated code review.
• Automate repetitive engineering tasks—builds, deployments, monitoring, incident triage—using AI and scripting, so the team spends more time on high-value work.
• Champion AI adoption across the team: help colleagues integrate AI tools into their daily work, build internal tooling where it adds leverage, and measure the efficiency gains.

Senior Staff Software Engineer – Integration

• Design and implement scalable data processing components and supporting features for Stellar Cyber’s cybersecurity applications, including but not limited to, threat detections, incident correlation, threat intelligence, and asset management.
• Candidates who successfully pass all the interviews will be assigned to a project area in need.
• Monitor and resolve production stability issues related to the aforementioned components and features.
• Collaborate closely with machine learning / security researchers, UI / UX, and product management to ensure the design and implementation align with evolving product needs and business goals.

Senior Staff Software Engineer

DevOps Engineer

• Administer and maintain Kubernetes clusters and containerized workloads.
• Manage cloud infrastructure across OCI, AWS, GCP, or Azure environments.
• Develop and maintain CI/CD pipelines for reliable application deployments.
• Implement and manage Infrastructure as Code (IaC) using Terraform and Helm.
• Build automation tooling and operational workflows using Python, Go, or Bash.
• Drive observability initiatives including monitoring, logging, tracing, and alerting improvements.
• Monitor, troubleshoot, and resolve production incidents while participating in on-call rotations.
• Support and optimize distributed data platforms including Kafka, Elasticsearch, Spark, Redis, and MongoDB.
• Improve platform reliability, scalability, and operational efficiency using SRE best practices.
• Collaborate with cross-functional teams across multiple time zones.
• Perform Linux system administration and networking troubleshooting.
• Contribute to incident response processes, postmortems, and reliability improvements.
• Support GitOps and deployment workflows using tools such as ArgoCD and GitHub Actions.
• Evaluate and implement AI-assisted operational tooling for auto-remediation, alert correlation, and operational intelligence.

Senior DevOps Engineer/Site Reliability Engineer

Account Executive

• Prospect, qualify, and close new business opportunities
• Drive outbound activity through calls, email, LinkedIn, and strategic follow-up
• Run virtual meetings, demos, and customer presentations
• Build and maintain a strong pipeline within the US/North America
• Navigate multiple stakeholders within IT and Security organizations
• Maintain accurate CRM data and forecasting
• Partner with technical teams to position solutions effectively
• Exceed quota expectations and performance metrics

Senior Technical Support Engineer

Senior Staff Software Engineer – Integration

Senior Staff Software Engineer

Senior DevOps Engineer/Site Reliability Engineer

Inside Sales Account Executive