Stedi

Customer Success Engineer

Stedi

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $200,000 per year

About the role

  • Support new customers from proof-of-concept through production
  • Collaborate with customers via dedicated Slack channels
  • Triage customer requests
  • Identify product gaps and document issues for engineering teams

Requirements

  • Subject matter expertise in revenue cycle management
  • Technical experience with APIs and data formats like JSON and X12
  • Exceptional organizational skills and ability to manage multiple tasks simultaneously
  • Deep customer empathy and strong customer-facing experience
Benefits
  • Competitive salary
  • Excellent health insurance
  • Opportunities for professional development
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIsJSONX12
Soft Skills
organizational skillscustomer empathycustomer-facing experience