Steamship Mutual

Claims Specialist

• To promote the relationship between the Club and existing Members for which the Claims team is responsible and represent the Club at a senior level.
• To handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues and identify the need for loss prevention activity.
• To assist the Syndicate Manager or Claims Director in the allocation, delegation, monitoring, and supervision of claims work where it is appropriate to do so and ensuring consistency of claims handling across the team.
• To process large claims in line with company operating procedures in circumstances where requested to do so by the Syndicate Manager or Claims Director and where it is appropriate for such claims to be handled by a Senior Associate.
• To provide cover in absence of Syndicate Manager or Claims Director.
• To assist in the development of the capabilities of other members of the claims team to maximise their potential.
• Able to demonstrate an expertise within a claim area and be able to provide guidance in this subject to other members of the team.
• To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e:files.
• To contribute to the continuous development of company procedures and systems.
• To produce relevant articles for inclusion in Club publications.
• To participate in meetings / engagements with brokers and service providers including Club correspondents and lawyers.
• Understands the importance of the Club/Member relationship and able to identify areas of additional service that will add value to the relationship.
• Able to take a lead on case management.
• Ability to break down and solve problems through quantitative thinking and analysis.
• To support the Syndicate Underwriting objectives.
• To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
• To attend appropriate training and to develop relevant knowledge and skills.
• To perform any other ad hoc duties as required.

Senior Claims Associate

Underwriter

• **Overall Job Purpose**:
• Steamship Mutual are looking for two motivated university graduates interested in developing an underwriting career in a unique marine insurance sector. As a mutual Protection & Indemnity Club, Steamship insures shipowners and charterers from all around the World. Although the main office is in London, the Club has offices in major shipping centres, which allows it to service its clients in those regions in cooperation with London. A P&I underwriter’s role is to manage the key relationships with existing and prospective clients, as well to assess the risk which each client brings and ensure a corresponding premium is charged.

Graduate Underwriting Executive

• Responsibility to aid the Eastern syndicate, predominantly Singapore and Hong Kong, underwriting teams in daily operations and provide underwriting services to the Syndicate in respect of assigned work.
• Assist in producing new and renewal policies for the syndicate’s various lines of business.
• Review and process policy documents, endorsements, and certificates.
• Manage the syndicates databases and ensure data integrity and accuracy.
• To promote the relationship between the Club and potential and existing Members for which the Syndicate is responsible.
• Assist in maintaining relationships with brokers, surveyors, and clients.
• To handle all underwriting matters within assigned areas as directed in accordance with company procedures.
• To identify the need for loss prevention activity.
• To provide cover in absence of Syndicate Manager.
• To assist in ensuring consistency of underwriting handling across Syndicate teams in relation to allocated issues.
• To contribute to the continuous development and improvement of company procedures and systems.
• To take on any other responsibilities or tasks that are within the scope of personal skills and abilities whenever reasonably instructed.
• To attend training and to develop relevant knowledge and skills.
• Provide additional administrative support to the underwriting team as required.