SteadyMD

Account Manager

• Own the relationship with our clients and their stakeholders and be responsible for the outcomes of each of their programs.
• Have a strong solution-focused work ethic with a high degree of flexibility, supporting multiple projects of varying complexities and priorities.
• Have deep experience facilitating cross-functional team discussions, including well-developed negotiation skills and providing direction while not having direct authority.
• Partner closely with our clients to resolve challenges involving project strategy, scope, and direction.
• Drive the monthly process around reporting, forecasting, and analysis of client programs.
• Coordinate across our clinicians, medical operations, technology, product, patient experience, and other teams as necessary.
• Serve as the voice of the client and their patients to our internal teams.
• Lead executive-level client engagements with confidence and authority, demonstrating strong executive presence and the ability to guide complex discussions, align stakeholders, and drive decisions.

Director, Account Management