Steadfast Health

Therapist

• Provide individual and group therapy sessions for patients with substance use disorders, both in-person and via telehealth, embodying the Steadfast patient-first ethos.
• Conduct comprehensive biopsychosocial assessments and develop individualized treatment plans, modeling a non-paternalistic and destigmatizing approach to patient care.
• Utilize evidence-based therapeutic modalities, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and Dialectical Behavior Therapy (DBT), to support patient recovery.
• Collaborate with all clinic-level team members to formulate and execute patient care plans, including Advanced Practice Providers, Medical Assistants, and Peer Recovery Specialists, ensuring integrated treatment approaches.
• Support patients in crisis intervention situations and coordinate higher levels of care when necessary.
• Maintain thorough and timely documentation in compliance with state, federal, and organizational guidelines.
• Pioneer innovative ways of improving access and overall care for disadvantaged, marginalized populations.
• Champion the company’s mission by modeling compassion and fostering trust and strong relationships with patients and communities.
• Educate patients and families on SUD, co-occurring disorders, and available resources to support sustained recovery and overall health.
• Participate in regular case consultations, team meetings, and continuing education to stay current with best practices in SUD treatment.

Licensed Clinical Therapist, SUD

Customer Support

• Serve as the first point of contact for hospital providers and Steadfast’s inpatient consult team, delivering professional, compassionate communication that fosters trust and comfort
• Provide administrative support to ensure smooth operation of inpatient consultation services
• Collect and accurately document patient information, medical history, and consent forms, ensuring timely and precise data entry into Steadfast’s Electronic Health Record (EHR), Athena
• Collect patient insurance details and confirm coverage
• Maintain complete, accurate, and up-to-date EHR records, including treatment plans and test results, while protecting confidentiality
• Collaborate remotely with clinicians, hospital staff, and administrative teams to ensure timely, coordinated, and efficient patient care
• Uphold strict compliance with HIPAA and other regulatory requirements

Licensed Clinical Therapist, SUD

Medical Assistant, Care Support Specialist