Steadfast Health

Manager

• Manage all provider credentialing and re-credentialing activities with commercial payers, Medicaid, and Medicare.
• Prepare and submit accurate and complete credentialing applications for behavioral health and medical providers.
• Maintain up-to-date provider rosters and ensure timely updates with payers.
• Track and monitor credentialing application status, proactively resolving delays or issues.
• Oversee the process of credentialing providers with hospital and facility partners to support our inpatient consult service line.
• Collaborate with hospital medical staff offices to ensure provider files meet facility requirements.
• Oversee the process of credentialing support team members who need hospital privileges.
• Manage and track all provider licenses needed for provider to perform services across multiple states.
• Support providers in obtaining new state licenses as Steadfast Health expands its footprint.
• Ensure all credentials, certificates, and licenses are current and compliant with federal, state, and payer regulations.
• Develop and maintain standardized credentialing policies, procedures, and workflows.
• Implement systems (such as CAQH, credentialing databases, or software tools) to streamline credentialing operations.
• Maintain credentialing files in accordance with NCQA, URAC, and other regulatory standards.
• Generate regular reports on credentialing status, expirations, and compliance risks for leadership review.

Credentialing & Enrollment Manager

Financial Planning and Analysis

• Serve as a trusted advisor to the CEO, executive team, Board, and investors
• Lead long-range planning, financial modeling, and scenario analysis to guide growth
• Drive annual budgeting and forecasting, ensuring alignment with company priorities
• Define and oversee the financial reporting frameworks and dashboards needed for scale
• Partner with Operations and Clinical leaders on metrics, OKRs, and performance reviews
• Deliver clear, actionable insights that drive operational efficiency and profitability
• Assess the financial viability and ROI of new services, programs, and site expansions
• Bring proven experience navigating high-volume, multi-site healthcare or services operations
• Optimize site-level performance, cost structures, and scalability; develop site-level analytics and unit economics
• Oversee revenue cycle management, billing, and collections; ensure accurate, timely financial statements, reconciliations, and compliance
• Partner with external accounting/tax resources and manage treasury functions
• Build, mentor, and scale a finance team and foster a culture of data-driven decision-making and accountability

Head of Finance

Therapist

• Provide individual and group therapy sessions for patients with substance use disorders, both in-person and via telehealth, embodying the Steadfast patient-first ethos.
• Conduct comprehensive biopsychosocial assessments and develop individualized treatment plans, modeling a non-paternalistic and destigmatizing approach to patient care.
• Utilize evidence-based therapeutic modalities, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and Dialectical Behavior Therapy (DBT), to support patient recovery.
• Collaborate with all clinic-level team members to formulate and execute patient care plans, including Advanced Practice Providers, Medical Assistants, and Peer Recovery Specialists, ensuring integrated treatment approaches.
• Support patients in crisis intervention situations and coordinate higher levels of care when necessary.
• Maintain thorough and timely documentation in compliance with state, federal, and organizational guidelines.
• Pioneer innovative ways of improving access and overall care for disadvantaged, marginalized populations.
• Champion the company’s mission by modeling compassion and fostering trust and strong relationships with patients and communities.
• Educate patients and families on SUD, co-occurring disorders, and available resources to support sustained recovery and overall health.
• Participate in regular case consultations, team meetings, and continuing education to stay current with best practices in SUD treatment.

Licensed Clinical Therapist, SUD

Customer Support

• Serve as the first point of contact for hospital providers and Steadfast’s inpatient consult team, delivering professional, compassionate communication that fosters trust and comfort
• Provide administrative support to ensure smooth operation of inpatient consultation services
• Collect and accurately document patient information, medical history, and consent forms, ensuring timely and precise data entry into Steadfast’s Electronic Health Record (EHR), Athena
• Collect patient insurance details and confirm coverage
• Maintain complete, accurate, and up-to-date EHR records, including treatment plans and test results, while protecting confidentiality
• Collaborate remotely with clinicians, hospital staff, and administrative teams to ensure timely, coordinated, and efficient patient care
• Uphold strict compliance with HIPAA and other regulatory requirements

Credentialing & Enrollment Manager

Head of Finance

Licensed Clinical Therapist, SUD

Medical Assistant, Care Support Specialist