Statusphere

General

• Monitor email, DMs, and creator-facing chat and assist in responding to creator inquiries in a timely and professional manner.
• Ensure all creator communications are clear, accurate, empathetic, and consistent with company policies, processes, and brand standards.
• Assist in creator collaboration onboarding and set up when a senior associate is unavailable as backup support.
• Accurately review creator collaboration compensation eligibility.
• Manage end-to-end creator payment operations by processing, monitoring, troubleshooting, and resolving payment issues through Tipalti and the joinstatus platform to ensure accurate and timely payments.
• Investigate and resolve payment exceptions, including failed, rejected, delayed, or returned payments by identifying root causes, reprocessing payments when needed, and coordinating with internal teams and Tipalti Support.

Creator Care Payments Specialist

General Counsel

• Own commercial contracting. Draft, review, redline, negotiate, and close client, agency, and customized agreements, including MSAs, SOWs, order forms that focus on Saas and digital-credit and usage-based arrangements, NDAs, and amendments.
• Lead client-side legal negotiations with speed. Take ownership of legal terms once commercial terms are set; respond and turn drafts quickly, negotiate directly with client legal, procurement, privacy, and security teams, and maintain momentum through execution. Provide business stakeholders with concise status updates, clearly framed risks, and the specific decisions needed to close.
• Manage vendor and consulting agreements. Review and negotiate inbound SaaS, technology, data, professional-services, contractor, and consulting agreements, balancing operational needs, speed, cost, and risk.
• Apply commercially calibrated risk judgment. Negotiate and provide practical guidance on liability caps, indemnities, warranties, intellectual property and content rights, confidentiality, data use, security, privacy, insurance, payment, termination, and dispute provisions. Understand which protections are essential, where Statusphere can responsibly accept risk, and when an issue requires executive or outside-counsel escalation.
• Own website and product legal content. Maintain and periodically update website Terms & Conditions, Privacy Policy, cookie and consent language, and other customer- or user-facing legal notices in coordination with Product, Marketing, Security, and outside specialists.
• Own Creator-Statusphere and Brand-Creator Agreements. Signed for each campaign and brands may have specific versions of this to deploy which must be monitored and auditable.
• Provide operational legal guidance. Answer day-to-day questions involving payments, contracting authority, creator relationships, content and usage rights, compliance, business processes, and other legal issues arising across the company.
• Build scalable legal operations. Create and maintain templates, clause libraries, negotiation playbooks, approval thresholds, fallback positions, intake processes, signature workflows, and a contract repository that improve speed and consistency.
• Advise executives and manage escalation. Present the COO/CFO and other C-level leaders with a concise assessment of the issue, business impact, likelihood and severity of risk, available options, and a clear recommended path. Prioritize matters by business impact and coordinate outside counsel for specialized, jurisdiction-specific, or high-risk matters.
• Partner cross-functionally and learn the business. Build a strong working understanding of Statusphere’s customers, creator ecosystem, products, revenue model, deal economics, and operating workflows. Work closely with Sales and other teams to remove deal blockers, support accurate handoffs, and ensure contractual commitments are understood, documented, and operationally achievable.
• Other duties and projects as assigned

In-House Commercial Counsel

Influencer Marketing

• Build, launch, and manage influencer marketing campaigns within the Statusphere platform
• Translate client briefs into campaign configurations, targeting criteria, deliverables, and platform requirements, ensuring accurate campaign setup within the platform
• Ensure campaign setup accuracy and launch readiness by partnering with cross-functional teams prior to launch
• Manage campaign updates, optimizations, and operational changes throughout the campaign lifecycle
• Translate strategic concepts into practical messaging toolkits and enablement resources to be used across campaigns, sales, and marketing materials
• Partner with Customer Success Managers to support successful campaign execution
• Build compelling, client-facing presentations and narratives that clearly articulate campaign value
• Develop campaign performance reports, supplemental analyses, and executive-ready summaries
• Analyze campaign performance, creator performance, content trends, and engagement metrics
• Synthesize campaign data into strategic narratives and actionable recommendations
• Identify patterns across campaigns, creators, content themes, and audience engagement
• Identify opportunities for testing, optimization, and program expansion
• Support client business reviews with performance insights, strategic recommendations, and proactive reporting on campaign takeaways and findings
• Monitor influencer marketing, social media, and consumer behavior trends
• Research emerging creator, content, and platform opportunities
• Conduct competitor and category analysis to identify best practices and opportunities for differentiation
• Identify themes, messaging, content formats, and strategies that may improve future campaigns
• Translate market intelligence into actionable recommendations for enterprise clients
• Stay informed on industry trends and emerging technologies impacting creator marketing
• Act as a strategic resource for Customer Success Managers and enterprise clients
• Serve as a subject matter expert on influencer marketing best practices and creator trends
• Help clients understand campaign performance and opportunities for improvement
• Contribute to client retention, satisfaction, and growth through data-driven recommendations
• Support managed service initiatives that strengthen client partnerships and business outcomes
• Collaborate cross-functionally with Customer Success, Product, Operations, and Marketing teams to enhance the client experience

Creator Care Payments Specialist

In-House Commercial Counsel

Senior Influencer Marketing Strategist