StatLab

Account Executive

• The Inside Sales Lead serves as a working leader for the Inside Sales team, balancing individual sales responsibilities with day-to-day guidance and support of team members.
• This role provides coaching, training, and operational oversight to ensure exceptional customer service, achievement of sales objectives, and adherence to established processes.
• Acts as a subject matter expert and liaison between the Inside Sales team and leadership, fostering collaboration, accountability, and continuous improvement.
• Prepare weekly action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Identify sales prospects and contact these and other accounts as assigned.
• Make a minimum of 25 unique calls per day.
• Follow up on new leads and referrals resulting from call activity.
• Present and sell company products and services to current and potential clients via phone.
• Establish and maintain current client and potential client relationships.
• Coordinate company staff to accomplish the work required to close sales.
• Complete a task and call log daily to include contacts title, phone number, product discussion and next steps.
• Meet or exceed established monthly Sales Goals on a regular and consistent basis.
• Answer quick product, pricing, or process questions from reps.
• Run Call Review Workshop Calls and ISR Development calls
• Assist with onboarding and mentoring new hires
• Relay updates from ISM to the team
• Ensure inside sales reps follow sales process and CRM hygiene
• Help test new scripts or campaigns
• Support team collaboration
• Prepare presentations, proposals, and sales contracts via phone.
• Develop and maintain sales materials and current product knowledge.
• Prepare paperwork to activate and maintain contract services.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Prepare a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Develop and implement special sales activities to reduce stock.
• Participate in marketing events such as seminars, trade shows, and telemarketing events.
• Provide on-the-job training to new sales employees, as needed.
• Demonstrate independent thinking and initiative on a consistent and regular basis.
• Follow all OSHA and other safety guidelines.
• Actively demonstrate teamwork at all times.
• Perform other duties as assigned.

Inside Sales Representative – Lead