State Street

Senior Associate, HR Delivery

State Street

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Lead end‑to‑end delivery of APAC Benefits Operations, ensuring accuracy, timeliness, and consistent adherence to quality standards.
  • Own the responsibility for assigned HR operational processes—managing tracking, prioritization, and closure within agreed timelines.
  • Ensure all statutory compliance activities are completed accurately and in line with regulatory due dates; proactively plan to mitigate compliance risks.
  • Coordinate with stakeholders to gather and validate data required for submissions, ensuring completeness while minimizing rework.
  • Manage Tier‑3 queries for India and APAC with a focus on accuracy, customer experience, and SLA compliance.
  • Uphold operational discipline across BAU activities by consistently meeting SLAs and KPIs for APAC markets.
  • Maintain high levels of data integrity, confidentiality, and policy compliance in all HR processes.
  • Provide clear, professional responses to queries received through group mailboxes and ensure appropriate routing and closure.

Requirements

  • Bachelor’s degree in human resource, Business administration, or related discipline.
  • 3-5 years of experience in APAC benefits operations, India statutory compliance and HR service delivery.
  • Strong ability to multitask, prioritize, and manage competing deadlines.
  • Proficient in using Copilot and AI tools to enhance drafting, standardization, and process efficiency.
  • Excellent verbal and written communication skills with strong stakeholder‑management capabilities.
  • Analytical mindset with demonstrated problem‑solving ability.
  • High standards of professionalism, confidentiality, dependability, and integrity.
Benefits
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Vibrant employee networks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR operational processesstatutory compliancedata integrityproblem-solvingprocess efficiency
Soft Skills
multitaskingprioritizationstakeholder managementcommunicationprofessionalismconfidentialitydependabilityintegrity
Certifications
Bachelor’s degree in human resourceBachelor’s degree in Business administration