Vice President, Middle Office
State Street
full-time
Posted on:
Location Type: Office
Location: Hyderabad • India
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Job Level
About the role
- Manage the corresponding team in location(s) for responsible client(s)
- Drive transaction management and settlement discipline excellence through proactive management of the trade lifecycle
- Responsible for service delivery and client sentiment, including direct client contact
- Developing a strong risk management and control environment
- Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations
- Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement
- Liaise with colleagues in region or divisions globally where required for client issue resolution
- Review, recommend and drive process improvement initiatives
- Perform work independently within scope of established guidelines and according to specific procedures
- Support and proactively manage Client Change Request items impacting the Enterprise processes and Operating Models
- Communicate effectively on issues/problems to the Client and to SSC management ensuring a proper and timely follow-up to ensure resolution
- Provide guidance, support and development opportunities to the members of your team
Requirements
- Degree in finance, business, technology or equivalent or relevant industry experience
- Proven experience in client communication and interaction at all levels
- Preferred hands on experience / working knowledge of Aladdin
- In depth understanding of Middle Office operations, preferably Trade Management Operations inclusive of trade confirmation, settlement & reconciliation
- Product and Industry knowledge preferable across – Equity, FI, FX and ETD, inclusive of Global Markets
- Understanding of key technology within the support of investment management operations
- Experience of driving organisational change, with an understanding of change management principles, techniques & tools
- Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous
- Strong MS Excel, Access, Word, PowerPoint skills necessary
- Strong English written and spoken ability
Benefits
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonAladdintrade confirmationsettlementreconciliationlow-code toolsMS ExcelMS AccessMS PowerPoint
Soft Skills
client communicationproblem-solvingprocess improvementteam guidanceindependent workeffective communicationclient sentiment managementrisk managementorganizational changecollaboration