State Street

Middle Office AVP

State Street

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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Job Level

Lead

About the role

  • Provide functional oversight and governance of SSI and static data setup processes for the client business
  • Act as a primary escalation point for complex setup issues, high-risk changes, and client-impacting events
  • Ensure strong control framework across setup, approvals, maker-checker, and post-setup validations
  • Partner with client operations, client service, and relationship management to drive service excellence
  • Lead process improvements, automation initiatives, and defect reduction efforts
  • Oversee regulatory, audit, and risk deliverables, ensuring timely and accurate responses
  • Drive SOP standardization, documentation, and training across teams
  • Support new fund launches, market expansions, and product onboarding for client
  • Provide people leadership, including coaching Officers, performance management, and capacity planning
  • Collaborating with Technology and Data teams on strategic enhancements and platform changes

Requirements

  • 8–12 years of experience in Asset Servicing / Investment Operations / Client Operations
  • Strong knowledge of global markets, settlement models, custody structures, and client onboarding
  • Proven ability to manage high-profile clients (preferably client or similar tier-1 asset managers)
  • Strong risk, control, and regulatory mindset
  • Excellent stakeholder management and executive communication skills
  • Demonstrated experience in process transformation and team leadership
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process improvementsautomation initiativesdefect reductionSOP standardizationdocumentationperformance managementcapacity planningclient onboardingregulatory compliancerisk management
Soft Skills
people leadershipcoachingstakeholder managementexecutive communicationcollaboration