Sales and Service Client Services, AVP
State Street
full-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas • Montana • United States
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Salary
💰 $90,000 - $157,500 per year
Job Level
Tech Stack
About the role
- Understand client objectives and respond to questions on business functionality and processes
- Identify software defects and collaborate with Agile development teams to ensure appropriate and swift resolution
- Be the voice of the client, advocate on their behalf for both defect resolution and enhancement requests
- Ensure frequent touchpoints with the clients to promote a productive, professional relationship while proactively assessing, clarifying and validating customer needs
- Learn and continuously expand your knowledge of the PAM for Investments software
Requirements
- Bachelor's degree in accounting or finance
- 3-5 years Investment accounting experience
- Client Service experience preferred
- Investment accounting experience required
- Knowledge of investment accounting, preferably in the Insurance industry
- PAM for Investments experience preferred but not required
Benefits
- generous medical care
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- retirement savings plan (401K) with company match
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investment accountingsoftware defect identificationAgile developmentclient advocacy
Soft skills
client servicecommunicationrelationship managementproblem-solving
Certifications
Bachelor's degree in accountingBachelor's degree in finance