Support the modernization, integration, testing, and long-term sustainability of enterprise correctional systems.
Serve as the designated testing lead for operational systems that support correctional facilities, probation and parole offices, community supervision, reporting, and cross agency data exchange.
Ensure system enhancements are clearly defined, operationally aligned, thoroughly tested, and successfully implemented without disrupting mission critical services.
Work collaboratively with operational leadership, system developers, data teams, vendors, and end users to translate business needs into sustainable technical solutions that improve efficiency, strengthen data integrity, and reduce administrative burden.
Lead requirements gathering sessions with operational and executive stakeholders.
Translate business processes and operational needs into functional requirements and system specifications.
Analyze existing workflows and recommend process improvements aligned with system capabilities.
Conduct impact analysis for system changes and modernization initiatives.
Serve as testing lead for DOC operational systems, assist system integration, and coordinate user acceptance testing efforts.
Develop comprehensive testing plans, test cases, and validation scenarios aligned with documented requirements.
Document, prioritize, and track system defects through resolution, ensuring transparency and accountability.
Validate system changes, enhancements, and integrations prior to production deployment.
Support offender management, community supervision, reporting, and data integration platforms.
Support reporting and analytics initiatives by ensuring requirements support accurate and reliable data capture.
Maintain business documentation, process system maps, and testing artifacts to support long-term sustainability.

Requirements

Bachelor’s degree in business administration, statistics or information technology related field AND one (1) year or more experience in information technology, statistics, business analysis, data administration or research that uses data technology.
Three (3) years or more of experience in information technology, statistics, business analysis, data administration or research that uses data technology.
Experience gathering, analyzing, and documenting business and functional requirements
Experience serving as a testing lead for enterprise systems, including coordinating system integration and user acceptance testing efforts, and utilizing defect tracking and test management tools to ensure accurate documentation, prioritization, and resolution of issues
Working knowledge of SQL databases and data analytics principles, including the ability to write and interpret queries, validate data accuracy, and support reporting and operational decision making
Working knowledge of data governance principles, reporting validation processes, and enterprise data analysis systems
Strong analytical and problem-solving skills, including the ability to evaluate complex operational workflows, translate them into structured system solutions, and collaborate effectively across technical and non-technical teams
Strong written documentation and communication skills, with the ability to explain complex technical concepts in clear, practical terms for operational and executive audiences.

Benefits

80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Work/Life balance: 12 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analyticsbusiness analysisrequirements gatheringsystem integrationuser acceptance testingdefect trackingtest managementdata governancereporting validation

Soft Skills

analytical skillsproblem-solvingcollaborationcommunicationdocumentationleadershiporganizational skillstranslating business needsevaluating workflowsprioritization

Certifications

Bachelor’s degree in business administrationBachelor’s degree in statisticsBachelor’s degree in information technology