Contact infected individuals to inform, educate, and conduct interviews regarding the diseases they have acquired, gathering pertinent information, and documenting all interactions.
Conduct linkage to care for newly diagnosed and re-engaging patients, ensuring referrals to supportive and medical services, particularly through the Florida Department of Health (FDOH).
Provide targeted outreach to patients who are lost to care through mailing and phone calls to facilitate their return to healthcare services.
Assess and address barriers to care, including transportation issues, mental health challenges, and substance use, working collaboratively with patients to mitigate these obstacles.
Follow up on outstanding patient results to ensure timely care and treatment.

Requirements

Minimum- Valid Florida driver’s license or able to get one within 30 days of hire.
At least one year of client/patients interviewing experience to obtain relevant information.
At least two years of client/patient customer service experience
Reliable transportation (i.e., automobile) and willing to use your own vehicle to perform field activities and transport of patients and/or specimens (blood/urine) when necessary.
Willing to draw/handle patients’ urine, blood and/or sputum specimens potentially infected with communicable disease

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient interviewingclient/customer servicespecimen handlingtransportation logistics

Soft Skills

communicationcollaborationproblem-solvingoutreachempathy

Certifications

valid Florida driver’s license