Installing, implementing, maintaining, and supporting multiple computer systems for use by end-users, including hardware, software, and communications components of the distributed systems
Monitors servers with appropriate software
Analyze and resolve hardware, software and telecommunications issues using diagnostic software and/or technical trouble shooting processes
Maintains all current inventory for FDOH-Nassau, including annual sanitizing and disposal of distributed processing hardware and software
Communicates on a regular basis with users to assess hardware and software functionality and determines computer resource needs

Requirements

IT Help Desk experience
Ability to troubleshoot computer devices and peripherals
Knowledge of Windows operating system
Customer Service Skills
Ability to lift 40 pounds
Valid Driver’s License
CompTIA A+ Certificate (preferred)
Knowledge of Network Configurations (preferred)
Ability to monitor and maintain asset inventory (preferred)
Building Security Applications experience (preferred)
Ability to plan, organize and coordinate work assignments (preferred)
Ability to process information and solve problems (preferred)

Benefits

State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)
And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingWindows operating systemnetwork configurationscomputer systems maintenancediagnostic softwarehardware supportsoftware supporttelecommunicationsasset inventory managementbuilding security applications

Soft Skills

customer servicecommunicationplanningorganizationcoordinationproblem solving

Certifications

CompTIA A+valid driver's license