Records Technician
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • United States
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Salary
💰 $17 per hour
Job Level
About the role
- Prepare physical personnel files for conversion to digital format.
- Create/update cases in tracking database, to document requests/phone calls received and resolution/escalation of request/call.
- Answer incoming phones calls and provide general information/technical assistance to customers concerning various functional areas of HR and/or transfer/escalate to appropriate COE/individual.
- Serve as back-up to the On-Line team by sorting and distributing mail and fax and create cases and update tracking logs to document action taken.
- Perform other related duties as required.
Requirements
- Six months of administrative or clerical work experience.
- College or vocational school can substitute for the required experience.
- A high school diploma is required.
Benefits
- State Group Insurance coverage options
- Savings & Spending Accounts
- 401 (a) FICA Alternative Plan administered through VALIC and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationtechnical assistanceorganizationproblem-solving
Certifications
high school diploma