Case Processing Manager I
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • United States
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Salary
💰 $49,793 - $60,232 per year
Job Level
About the role
- Managing a team of 6 operational staff
- Functioning as administrator, coach, and advisor and providing training to team members
- Working with the Service Center Manager to develop, implement and monitor operational plans
- Determining resource needs and shifting available resources to ensure the highest level of productivity
- Analyzing existing and new business requirements to determine gaps and provide solutions
Requirements
- Currently employed with the Florida Department of Revenue
- One or more years of experience with the Child Support Program
- One or more years of experience in explaining complex policies and procedures to employees, partners, or the public
- One or more years of experience coaching, mentoring, or instructing others
- One year of experience using effective communication through a variety of methods
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- Paid parental leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingmentoringtrainingcommunicationadvisinganalyzingproblem-solvingresource managementteam managementpublic speaking