Records Technician
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tampa • Florida • United States
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Salary
💰 $34,760 - $74,312 per year
About the role
- Responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline.
- Follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and staff assignments.
- Print and review all abuse reports received from the Hotline and OTI requests called in from other counties.
- Review appropriate databases for the previous or open investigations and child family involvement.
- Provide clerical support for a multi-function Family Safety Unit.
- Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.
- Assign cases to CPI or CPI Supervisor.
- Package investigation information and conduct diligent searches.
- Archive case files and maintain rotation and case logs.
Requirements
- High School Diploma or equivalent.
- Microsoft Office Suite experience.
- Two years of clerical experience preferred.
- Must be able to work occasional weekends and holidays.
- Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview.
Benefits
- Competitive set of employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clerical experiencecase record preparationinvestigation information packagingdatabase reviewcase file archivingcase log maintenance
Soft Skills
communicationorganizational skillsattention to detail
Certifications
High School Diploma or equivalent