Quality Control Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • United States
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Salary
💰 $15 - $19 per hour
About the role
- Conduct routine access visits and investigating complaints about services in long-term care facilities
- Enters complaint, case, and assessment information in web-based documentation system
- Tracks incoming reports and information such as Adult Protective Services reports
- Following certification as ombudsman, travels to facilities and conducts assessments as needed
- Conducts interviews, reviews documents, and writes reports of findings
Requirements
- Must possess a valid Florida driver’s license
- If selected for employment applicant will be required to become a certified Ombudsman upon time frame set by employer
- Proficiency in Microsoft Office Suite and Windows 2000
Benefits
- Participation in state group insurance (must meet eligibility requirements*)
- Participation in the Florida Deferred Compensation Plan (457b)
- State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan)
- Flexible Spending Accounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications
certified Ombudsman