Clerk, Interviewing
State of Florida
full-time
Posted on:
Location Type: Office
Location: Fort Myers • Florida • United States
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Salary
💰 $17 per hour
About the role
- Interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in the Service Center Lobby.
- Explanation of eligibility of applicants and recipients for public assistance programs.
- Determining eligibility for expedited food stamp services.
- Entering client data into database based on intake of caller information.
- Maintaining necessary files and records.
- Completing general clerical duties including using computer to input data for clients applying for public assistance benefits.
- Answering the phone, using photocopy machine, scanner and other office machines.
Requirements
- A high school diploma or its equivalent
- Two years of clerical or public contact experience
- College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryeligibility determinationpublic assistance programsclerical duties
Soft Skills
interpersonal skillscommunication skillscustomer service
Certifications
high school diplomavocational training