State of Florida

Receptionist

State of Florida

part-time

Posted on:

Location Type: Office

Location: Panama City • Florida • United States

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Salary

💰 $15 per hour

About the role

  • The incumbent will be responsible for handling front office reception and administrative duties, which include assisting the general public, customers, visitors, and other interested parties.
  • Handles cash and assists with resident meal funds.
  • The incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
  • Greets visitors to the facility in a courteous manner
  • Provides limited information to the general public regarding services rendered at the State Veterans' Nursing Home
  • Answers and routes incoming and in-house calls
  • Takes and delivers accurate messages to appropriate staff members in a timely fashion
  • Maintains order in the reception area: provides magazines and other reading material to visitors as well as residents
  • Ensures adequate lighting and comfortable room temperatures are maintained within the reception area
  • Ensures at all times Residents' Rights as well as Resident confidentially is protected
  • Prepares letters, reports, forms and other documents, assuring that they are accurate and timely
  • Delivers medication received via the mail immediately to the respective section
  • Assists families and visitors with meal receipts, and with the purchasing of meals
  • Coordinates mail flow in and out of the office, along with collecting and distributing parcels
  • Performs basic bookkeeping, filing, cash handling and clerical duties.
  • Performs other routine office duties as instructed by supervisor

Requirements

  • Willingness and ability to work days, evenings, weekends and holidays as needed
  • Ability to communicate effectively in English: reading, speaking, writing, and understanding
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite including Word, Excel and Outlook
  • Successful completion of the due diligence process to include, but not limited to, a ‎Level II background check and drug test
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
basic bookkeepingcash handlingclerical dutiesdocument preparationmessage deliverymail coordination
Soft Skills
communication skillsinterpersonal skillscalmness in emergenciescourtesytimeliness
Certifications
Level II background checkdrug test