Health Support Specialist
State of Florida
full-time
Posted on:
Location Type: Office
Location: Orlando • Florida • United States
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Salary
💰 $1,329 - $1,476 per biweekly
Job Level
About the role
- This position is primarily responsible for certifying potential low risk participants to the program and for providing nutrition education and breastfeeding education.
- Interviews and screens participants for demographics and WIC income eligibility.
- Completes required FL-WiSE WIC computer system screens, temporary certification and ineligibility forms.
- Operates FL-WiSE computer system and related equipment including printers, scanners, pin pads, and network printers.
- Issues food benefits, special formula, and provides required documents to clients.
- Responsible for security, storage and inventories including but not limited to special formula and Electronic Benefit Transfer (EBT) cards.
- Completes daily and monthly inventories as required.
- Schedules appointments for participants/potential participants through the FL-WiSE WIC data system.
Requirements
- Willing to learn to perform hemoglobin testing (blood tests) on clients.
- 1-3 years of verifiable customer service experience.
- Currently have a valid Florida Driver’s License.
- Must have access to a personal vehicle or reliable transportation if there’s no county vehicle.
- Willing to work before, during, and/or beyond normal work hours or days in an emergency.
Benefits
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hemoglobin testingnutrition educationbreastfeeding educationWIC income eligibility screeningFL-WiSE computer systemElectronic Benefit Transfer (EBT)inventory managementfood benefits issuance
Soft Skills
customer serviceinterpersonal communicationorganizational skillsadaptabilitytime management
Certifications
valid Florida Driver’s License