Customer Service Representative
State of Florida
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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Salary
💰 $17 per hour
About the role
- This is a responsible professional position involved in interviewing work within a One Stop Career Center.
- Interview and assess customer needs and provide service or referral as appropriate.
- Evaluate education, training and experience and register applicants.
- Refer customers to job openings, training opportunities and other employment related services; determine potential eligibility for and/or participation in special programs.
- Record information in writing or by computer.
- Make calls to employers to promote office program and make job development contacts when appropriate.
Requirements
- A High school diploma from an accredited college or university and/or 3 years’ experience in customer service, sales, marketing or career coaching.
- At least one year of Professional or nonprofessional experience in area related to customer service.
- As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
Benefits
- State Group Insurance coverage options+ ( health, life, dental, vision, and other supplemental option )
- Ongoing comprehensive training provided
- Career Growth
- Highly skilled, professional environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interviewingcustomer assessmentservice referralcommunicationjob development
Certifications
High school diplomaLevel 2 security background screening