This is highly technical work focused on planning, installing, securing, customizing, and maintaining enterprise AIX and Linux operating systems, middleware, and critical business application platforms.
The position supports both on-premises and cloud-hosted environments, including IBM Power/AIX, Red Hat Enterprise Linux, Oracle Cloud Infrastructure (OCI), and related toolchains.
The Technical Analyst II is responsible for the availability, performance, recoverability, and lifecycle management of platforms including (but not limited to): IBM Workload Automation, SAP BusinessObjects, Adobe Experience Manager (AEM) Cloud, IBM Storage Protect (formerly Tivoli Storage Manager / Spectrum Protect), IBM WebSphere, Oracle WebLogic, Maestro LISTSERV, GitHub-based deployment workflows, and associated web/edge tiers (HTTP servers, caching proxies, load balancers).
This position also contributes to security hardening and audit readiness, including patching, configuration management, and implementation of technical controls.
The role designs, documents, and tests disaster recovery (DR) and continuity-of-operations procedures for mission-critical business processes that rely on these systems.

Requirements

Bachelor’s Degree is Required
5 years experience in a relevant field is preferred (including internships) (1 year experience is required)
Any qualifying Linux Certifications
Working knowledge of Linux system administration (installing, configure, patch, secure, monitor, troubleshoot)
Working knowledge of AIX system administration or the ability to learn it rapidly.
Experience with one or more of the following enterprise platforms is desirable (not all are required): Linux, IBM Workload Automation (Tivoli Workload Scheduler / IWA), SAP Business Objects, Adobe Experience Manager (AEM) Cloud, IBM Storage Protect / Spectrum Protect, Maestro LISTSERV, IBM WebSphere Application Server / Network Deployment, Oracle WebLogic, GitHub (source control, pull requests, promotion workflows)
Understanding of enterprise backup / restore concepts, high availability, load balancing, and disaster recovery.
Familiarity with security hardening practices, patch management, TLS certificate management, and audit/compliance requirements in an enterprise environment.
Familiarity with Oracle Cloud Infrastructure (OCI) services and tooling is a plus.
Knowledge of data processing concepts, systems and network terminology, and client/server and web-based architectures.
Ability to analyze performance, capacity, and reliability issues and recommend corrective actions.
Ability to develop, test, and debug scripts, tools, or utilities to automate routine operational tasks.
Ability to prepare, maintain, and present clear technical documentation, runbooks, implementation plans, and status reports.
Ability to interpret complex technical information and communicate effectively with non-technical management and business customers.
Ability to follow formal change management, release management, and incident management processes.
Ability to participate in on-call rotation and respond to production-impacting issues outside normal business hours.
Ability to plan, organize, and prioritize work assignments under limited supervision.
Ability to work effectively with vendors, peers, developers, and business stakeholders to deliver stable, reliable services.
Ability to mentor less-experienced staff, share knowledge, and model good operational discipline.
Ability to remain calm, professional, and solution-focused during service outages or high-pressure situations.
Ability to establish and maintain effective working relationships.

Benefits

Approximately 97.5% of the premium for health insurance Individual (~$8/month) or Family (~$30/month)
100% of the premium for individual or family dental insurance
100% of the premium for basic life insurance
Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Linux system administrationAIX system administrationIBM Workload AutomationSAP BusinessObjectsAdobe Experience Manager (AEM) CloudIBM Storage ProtectIBM WebSphereOracle WebLogicdisaster recoveryscripting

Soft skills

communicationproblem-solvingdocumentationmentoringorganizationcollaborationcalm under pressureanalytical skillstime managementcustomer service

Certifications

Linux CertificationsBachelor's Degree