State of Florida

Health Support Specialist

State of Florida

full-time

Posted on:

Location Type: Office

Location: Fort Myers • Florida • United States

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Salary

💰 $34,760 - $36,500 per year

About the role

  • Provides administrative support to DOH-Lee Women, Infants and Children Program
  • Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads
  • Interviews participants for demographics, WIC income eligibility, and immunizations
  • Issues benefits, special formula and EBT cards
  • Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns
  • Participates in end of the month inventory
  • Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients
  • Transcribes all medical data to the FL-WiSE system
  • Reviews client’s immunization records and documents information
  • Answers telephone to schedule appointments in the FL-WIS System
  • Provides information to the public regarding the WIC Program, classes and/or other program events
  • Protects, promotes, and supports breastfeeding
  • Cleans electric breast pumps returned to the site per department policy
  • Participates in ongoing nutrition education and outreach activities with local agency.

Requirements

  • Knowledge of principles, practices & procedures
  • Knowledge of correct spelling, punctuation & grammar usage
  • Knowledge and experience performing anthropometrics
  • Knowledge of standard business formats & styles for letters & business forms
  • Skill in operating a personal computer
  • Ability to operate general office equipment
  • Ability to follow office procedures & practices
  • Ability to organize & maintain filing systems
  • Ability to handle telephone calls in a courteous & effective manner
  • Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
  • Ability to establish & maintain effective working relationship with others
  • Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
  • Ability to prioritize individual workload
  • Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
  • Ability to lift and carry up to 50 pounds as needed
  • Ability to frequently use telephone, computer, copier, and small hand tools, i.e., stapler, scissors, etc.
  • Ability to work with occasional loud noises
  • Ability to locate information that is listed alphabetically & numerically
  • Ability to follow instructions
  • Ability to review data for accuracy & completeness
  • Ability to work independently or with minimal supervision
  • Ability to perform mathematical calculations.
Benefits
  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
  • And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
anthropometricsdata transcriptionmedical data collectionimmunization record reviewbenefit issuanceWIC income eligibility assessmentinventory managementnutrition educationprogram procedures knowledgetelephone scheduling
Soft skills
effective communicationorganizational skillsinterpersonal skillscourteous telephone handlingwork assignment coordinationindependent workattention to detailproblem-solvingtime managementcustomer service