Records Technician
State of Florida
full-time
Posted on:
Location Type: Office
Location: Orlando • Florida • United States
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Salary
💰 $34,760 per year
About the role
- Responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline.
- Follow up with the appropriate supervisory personnel to ensure they are aware of the pending investigation and staff assignment.
- Print and review all abuse reports received from the Hotline and OTI requests called in from other counties.
- Coordinate with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN).
- Review appropriate databases for previous or open investigations and child family involvement with other family safety programs.
- Provide clerical support for a multi-function Family Safety Unit.
- Prepare intake case records for Child Protective Investigator.
Requirements
- Knowledge of the principles and techniques of effective communication.
- Knowledge of the methods for organizing and presenting data.
- Ability to conduct meetings and to make presentations.
- Ability to collect, record and analyze data relating to records or operational procedures.
- Ability to utilize problem-solving techniques.
- Ability to prepare reports.
- Ability to make decisions in a timely manner.
- Ability to understand and apply applicable rules, regulations, policies and procedures.
- Ability to plan, organize and coordinate work assignments.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
effective communicationorganizing datapresentation skillsdata collectiondata analysisproblem-solvingreport preparationdecision makingwork coordinationrelationship building