Customer Service Specialist
State of Florida
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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Salary
💰 $37,044 per year
About the role
- Interview and assess customer needs
- Evaluate education, training and experience of applicants
- Provide job openings and training opportunities
- Record and process job orders
- Promote office program to employers and maintain contacts
- Administer General Aptitude Test Battery if necessary
Requirements
- Level 2 security background screening required
- Tier 1 certification as a Workforce Professional within one (1) year of employment
- Knowledge of effective communication principles
- Ability to provide excellent customer service
- Ability to conduct effective interviews
- Knowledge of data collection methods
- Ability to establish effective working relationships
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Tuition fee waivers
- Ongoing comprehensive training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data collection methodsGeneral Aptitude Test Battery
Soft skills
effective communicationcustomer serviceconducting interviewsestablishing working relationships
Certifications
Tier 1 certification as a Workforce Professional