StartSteps

Student Admissions Consultant – Bildungsberatung, Kundenbetreuung

StartSteps

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Entry Level

About the role

  • guide prospective students through admissions and enrollment
  • provide reliable, fast and high-quality support
  • maintain admissions paperwork with a very high level of accuracy
  • run initiatives to improve the experience of potential students
  • respond to enquiries across channels including phone, video calls, WhatsApp and email
  • build strong relationships with the Agentur für Arbeit and Jobcenter

Requirements

  • fluent in German and English (C1+ in both)
  • strong written and verbal communication skills
  • enjoys talking to people, brings empathy
  • comfortable picking up the phone and calling people; sales experience is a strong plus
  • proven attention to detail, able to follow processes accurately
  • works well in a team and proactively flags issues early
  • experience using a CRM (Pipedrive is a big plus)
  • comfortable trying out and using new technical tools
  • strong at building and maintaining relationships with public institutions
  • comfortable representing StartSteps at information events
Benefits
  • competitive salary with an attractive bonus system
  • many opportunities to grow your skills on the job
  • unlimited tea & coffee
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceattention to detailprocess accuracy
Soft Skills
strong written communicationstrong verbal communicationempathyteamworkrelationship buildingproactive issue identification