StartSteps

Customer Success Manager

• Foster a mutually beneficial community at the intersection of tech hiring and early careers talent by identifying, establishing and maintaining relationships with employers.
• Design, organize and host community events such as job fairs, networking sessions and thought leadership events.
• Promote and facilitate employer partnerships with StartSteps for collaboration and business development.
• Provide individualized career coaching, including resume reviews, interview preparation and job search strategies.
• Design and organize events for graduates focusing on career readiness and personal branding.
• Foster and support alumni ambassadors.
• Maintain accurate records of graduate placement data and provide regular reports on outcomes.
• Use data to identify trends and identify areas for program improvements.

Career Success Manager