Robot Technician
Starship Technologies
LinuxUnix
Robot Technician
Starship Technologies
part-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Maintaining the health of our global fleet of robots through daily maintenance and repair tasks, diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment (tires, electronics, motors)
- Carrying out preventive maintenance activities and upgrades on robots and infrastructure
- Monitoring and servicing our internal systems, running tests and completing reports, and completing updates or improvements to existing systems as appropriate
- Perform root cause analysis to identify the causes of faults or problems and systematically develop a solution to prevent/solve underlying issues
- Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
- Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
- Work with our engineering team to identify any potential improvements regarding robot health and design
- Assist our Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights to understand any service-related issues, provide operational and troubleshooting assistance related to Starship-provided devices, and act as a Starship brand representative while interacting with clients
- Occasionally support our Operational Service team by assisting with Robot field rescues or operational services tasks when needed
- Other duties as assigned
Requirements
- A passion for robots and innovative technologies
- Currently pursuing a degree in Engineering or another related STEM field
- Previous experience in Technical Support and with any service desk application is beneficial, but not required
- Good knowledge regarding mechanics, electronics, and IT
- Excellent client-facing skills
- Self-starter; takes initiative, can work without supervision and begin projects independently
- Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
- Hobby projects in electronics or mechanics
- Previous experience in managing a large fleet of devices
- Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet
- Occasional lifting of items with weight up to 70 lbs
- Comfortable riding an ebike on various terrain
