Robot Technician
Starship Technologies
LinuxUnix
Robot Technician
Starship Technologies
part-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Maintain the health of the robot fleet through daily maintenance and repair tasks, including diagnosing unforeseen problems and repairing or replacing faulty equipment (tires, electronics, motors)
- Carry out preventive maintenance activities and upgrades on robots and infrastructure
- Monitor and service internal systems, run tests, complete reports, and apply updates or improvements to existing systems
- Perform root cause analysis to identify causes of faults and develop solutions to prevent/solve underlying issues
- Accurately document all tasks and partner/internal messaging related to service concerns or robot-related issues using appropriate applications/tools
- Maintain a clean and organized hub, perform spare parts inventory audits twice a week, and ensure tools are returned to their proper location after use
- Work with the engineering team to identify potential improvements regarding robot health and design
- Assist Operational Team and vendors/merchants by providing in-person assistance, performing weekly Merchant Preflights, and acting as a Starship brand representative
- Occasionally support Robot field rescues or operational services tasks when needed
- Other duties as assigned
Requirements
- A passion for robots and innovative technologies
- Currently pursuing a degree in Engineering or another related STEM field
- Previous experience in Technical Support and with any service desk application is beneficial, but not required
- Good knowledge regarding mechanics, electronics, and IT
- Excellent client-facing skills
- Self-starter; takes initiative, can work without supervision and begin projects independently
- Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
- Hobby projects in electronics or mechanics
- Previous experience in managing a large fleet of devices
- Movement ability to frequent usage of wrists, hands and finger dexterity (constant typing) and full-body exertion while wrangling the robot fleet
- Occasional lifting of items with weight up to 70 lbs
- Comfortable riding an ebike on various terrain
- Only candidates who send resumes will be considered; include availability when applying
