Starship Technologies

Robot Technician

Starship Technologies

part-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

LinuxUnix

About the role

  • Maintaining the health of our global fleet of robots through daily maintenance and repair tasks (diagnosing, troubleshooting, repairing or replacing parts such as tires, electronics, motors)
  • Carrying out preventive maintenance activities and upgrades on robots and infrastructure
  • Monitoring and servicing internal systems, running tests, completing reports, and performing updates or improvements
  • Perform root cause analysis to identify causes of faults and systematically develop solutions
  • Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
  • Maintain a clean and organized hub, perform spare parts inventory audits twice a week, and ensure all tools are accounted for and returned
  • Work with engineering team to identify potential improvements regarding robot health and design
  • Assist Operational Team and vendors/merchants by providing in-person assistance, performing weekly Merchant Preflights, and acting as a Starship brand representative
  • Occasionally support Robot field rescues or operational services tasks
  • Other duties as assigned

Requirements

  • A passion for robots and innovative technologies
  • Currently pursuing a degree in Engineering or another related STEM field
  • Previous experience in Technical Support and with any service desk application is beneficial, but not required
  • Good knowledge regarding mechanics, electronics, and IT
  • Excellent client-facing skills
  • Self-starter; takes initiative, can work without supervision
  • Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
  • Hobby projects in electronics or mechanics
  • Previous experience in managing a large fleet of devices
  • Movement ability for frequent wrist, hand, and finger dexterity and full-body exertion
  • Ability to occasionally lift up to 70 lbs
  • Comfortable riding an ebike on various terrain
  • Must submit resume and availability when applying (Only candidates who send resumes will be considered)
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