Starian

Support Analyst, Junior Accounting

Starian

full-time

Posted on:

Location Type: Remote

Location: Brasil

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Job Level

Junior

About the role

  • Provide support through the customer support channels available to clients;
  • Create step-by-step knowledge base articles for the system;
  • Perform system tests to identify bugs or find answers to potential questions;
  • Participate in and deliver specific trainings as needed;
  • Deliver the best possible experience for our customers, always aiming for their success;
  • Digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

Requirements

  • Degree completed or in progress in Accounting or related fields preferred;
  • Experience with construction companies/developers;
  • Good interpersonal communication skills;
  • Analytical mindset;
  • Good writing skills;
  • Willingness and eagerness to learn;
  • Knowledge of or interest in Artificial Intelligence technologies: tools, applications, and concepts.
Benefits
  • Meal allowance / meal voucher;
  • Health and dental insurance;
  • Home office allowance;
  • Profit sharing;
  • Voucher for a setup kit;
  • Life insurance;
  • Birthday day off;
  • Health and wellness promotion program;
  • Partnerships and discounts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system testingknowledge base article creationArtificial Intelligence knowledge
Soft Skills
interpersonal communicationanalytical mindsetwriting skillscuriositywillingness to learn
Certifications
degree in Accounting