Starface World

Manager, Sales and Operations Planning

Starface World

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $110,000 per year

Tech Stack

About the role

  • Own and maintain the demand forecast across DTC and retail channels with minimal oversight
  • Build, run, and maintain statistical forecasts using planning tools and historical data
  • Continuously improve forecast accuracy and reduce bias by channel, customer, and SKU
  • Identify drivers of forecast error, proactively surface risks, and recommend corrective actions
  • Incorporate promotional activity, marketing plans, and NPD milestones into forward-looking forecasts
  • Translate approved demand plans into high-level supply and procurement strategies aligned with lead times, capacity constraints, and business priorities
  • Partner closely with the Supply Chain Analyst on inventory health, risk reviews, and disposition planning
  • Support allocation and balancing of inventory across distribution centers
  • Identify potential stockout or overstock risks early and collaborate cross-functionally on mitigation plans
  • Prepare clear, concise, and executive-ready materials for monthly S&OP and leadership meetings
  • Turn complex and messy datasets into clear narratives, dashboards, and visuals leadership can act on
  • Clearly communicate risks, opportunities, tradeoffs, and recommended actions
  • Help establish a disciplined, reliable monthly S&OP cadence that leadership trusts
  • Continuously improve reporting structure, cadence, and clarity as the business and data maturity evolve
  • Leverage planning tools, automation, and data storytelling to elevate decision-making across the organization

Requirements

  • You have 5+ years of experience in demand planning, supply planning, and/or S&OP
  • You have strong experience supporting retail and omnichannel businesses (DTC + wholesale)
  • You have advanced Excel skills
  • You’ve worked in a scaling consumer or CPG business and are comfortable with imperfect data and fast timelines
  • You can fully own a forecast end-to-end and operate independently with real accountability
  • You’re confident building structure and process without adding unnecessary friction
  • You’re highly analytical, detail-oriented, and grounded when priorities shift
  • You’re a strong communicator who can translate data into clear insights and recommendations for senior stakeholders
  • You’re comfortable working in ERP and planning systems; experience with Atomic, NetSuite, and/or Forecast Pro is a strong plus
  • You thrive in a fast-paced, fully remote, highly cross-functional environment
Benefits
  • Access to high-quality health care options
  • Access to a 401k with 5% employer match eligibility
  • 4 weeks of vacation plus up to 20 paid holidays
  • 12 weeks fully paid parental leave
  • 5 days of pet-ernity leave for pet adoption
  • Home office & internet supplement stipend
  • Annual learning & development stipend
  • Flexible Fridays, and Summer Fridays
  • Fully remote work environment
  • ...and much, much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
demand planningsupply planningS&OPstatistical forecastingExceldata analysisdata storytellinginventory managementrisk assessmentcapacity planning
Soft Skills
analyticaldetail-orientedstrong communicatorindependentprocess-orientedcollaborativeadaptableproblem-solvingexecutive communicationcross-functional collaboration