Starface World

Copywriter

• Own daily community management across all social platforms (including Instagram, TikTok, and Facebook) with a focus on monitoring and responding to comments, direct messages, and user generated content
• Maintain fast, thoughtful responses across social platforms while balancing humor, warmth, and brand self-awareness
• Collaborate with the Influencer/Marketing team to create copy for seeding initiatives, gifting, launches, and VIP communications
• Monitor and reply to comments on paid ads and support the Copy team as needed with in-asset copy and descriptions
• Draft comments for owned social content and reactive communications during launch periods, as well as captions and IG Threads as needed
• Track recurring community questions, feedback, and trends and proactively identify and escalate sensitive topics to necessary teams (including CX and Regulatory)
• Flag potential UGC and creators to relevant Social/Influencer teams
• Stay on top of platform-native behaviors, in-the-know humor, internet culture, and the conversations Starface should be a part of
• Assist with various copy projects as needed, including Big Yellow character development, product launches, evergreen marketing, brainstorms, and new social platforms
• Be available after hours when necessary for timely or urgent matters (including weekends)

Junior Copywriter, Social – Community