Senior Customer Success Manager
Storyclash
Sr Analyst, Inventory
Staples Promotional Products
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
Senior
Tech Stack
Chef
About the role
- Utilize forecasting/planning/allocation system to order products and ensure smooth flow to stores, distribution centers and fulfillment centers
- Maintain appropriate levels of inventory through accurate forecasting and reacting to changes in sales trends
- Reduce out of stocks during critical events such as weekly ads and seasonal promotions
- Work with cross-functional partners to successfully execute various product shifts including new in-store product line displays (Planogram), seasonal buys, and large customer on-boarding
- Develop and maintain positive, effective relationships with vendors to facilitate timely and accurate processing of orders and delivery of product
- Track, expedite, and maintain purchase orders. Communicate and escalate critical vendor supply chain issues to minimize impacts to customer service
- Understand and action key daily reports such as inactive inventory, daily out of stocks, and forecast exceptions
- Respond to sales driving product requests that come from stores associates or B2B sales reps
- Utilize exception reporting and conduct your own data pulls to identify opportunities to reduce inventory and speed up turn
- Conduct ad hoc analytical assignments aimed at solving a specific business opportunity
- Mentor, train and act as a positive role model for less experienced Inventory Analysts
- Manage more complex categories/ vendors, and proactively offer solutions to enhance current practices
- Conduct ad hoc analysis and stretch projects aimed at optimizing the flow of inventory
- Develop and demonstrate comprehensive understanding of Staples’ E3 replenishment system by completing formal training program and passing E3 certification exam
Requirements
- Bachelor’s Degree
- 3+ years of related work experience or an advanced degree with slightly less years of experience
- Flexible, detail oriented, with strong planning and organizational skills
- Proficiency in Microsoft Office
- Demonstrated analytical and problem-solving skills
- Strong oral and written communication skills
- Experience working with Supply Chain Planning and Inventory Management systems (i.e. E3, JDA)
- Ability to assume a leadership role within your direct team of colleagues
