About the role
- Provide peer coaching and support to the store team to drive customer service, sales, and conversion
- Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
- Own weekly sales and merchandising activities
- Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
- Champion company initiatives, adapt to change, and perform other duties as assigned
- Remain available and support an engaging environment
- Complete daily tasks for merchandising and sales opportunities within the store
- Assist with completing and delegating operational tasks in partnership with the GM
- Peer coach team through role playing and feedback to deliver results
Requirements
- Able to work a flexible schedule based on the store’s needs
- 1+ year experience selling retail products or services
- Must be able to and want to engage with customers and understand their needs
- Effective communication skills, organization, and adaptive to changing business priorities
- Experience coaching a team and/or supervising others
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
- Flexible part time hours or full-time (depending on the store’s needs)
- Generous paid time off
- Weekly pay
- Career development program
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance; full-time eligible for medical coverage
- Compensation based on qualifications and experience
- And many more benefits
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail salesmerchandisingcustomer service
Soft skills
effective communicationorganizationadaptabilitycoachingsupervisionconflict managementteam collaborationengagement