Drive insights and recommendations related to the end-to-end purchasing customer journey for Staples B2C and B2B digital strategy across Web and App platforms
Work closely with Product Management and Digital Experience partners to improve the end-to-end purchase customer journey
Serve as subject matter expert on A/B testing and other experiment methods, providing consultative support and ensuring campaigns are set up for accurate data collection and robust impact measurement
Build self-service reporting so Analytics and stakeholders have full visibility into customer engagement and opportunities to improve experience
Use analytical skills and business acumen to solve complex problems, communicate insights to senior leadership and stakeholders, and advance reporting capabilities
Manage multiple projects simultaneously while ensuring accuracy and timeliness
Requirements
Bachelor’s Degree (BA/BS) in Data Analysis, Computer Science, Statistics, or a related field or equivalent work experience
2+ years of demonstrated experience as a Data Analyst or related role
2+ years of experience with A/B testing and other experimentation methods (such as pre/post, synthetic control, multi-armed bandits, etc.)
2+ years of experience with data querying / processing languages such as SQL, and Python / R
2+ years of experience with data visualization tools (Power BI, etc.), experience with Adobe Analytics is a plus
Collaborative, intellectually curious problem-solver who thrives in a customer-centric, agile environment
Strong interpersonal skills, excellent communication and presentation abilities, and critical thinking
Master’s degree in related field (preferred)
Experience in predictive modeling and machine learning (preferred)