Furniture Account Consultant
Staples Promotional Products
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
Visit company websiteExplore more
About the role
- Partner with KAEs and Generalist sellers to grow revenue and margin while maintaining a customer centric focus.
- Serve as primary point of contact for all furniture programs and opportunities for a variety of clients ranging from commercial, healthcare, public sector, and K-12/Higher Ed.
- Utilizes selling tools such as GPO’s, State and local contracts, and manufacturer-driven purchasing agreements.
- Effectively manage a sales funnel and pipeline to meet or exceed established KPIs.
- Partners with generalists to build and execute on transactional furniture strategy for targeted accounts.
- Serve as furniture expert, presenting furniture insights/trends, best practices, solutions on generalist team calls and presentations to clients.
- Responsible for executing sales campaigns and sales initiatives.
- Develop solutions for customers, including product selection and specification by collaborating with our design team.
- Research product solutions, delivery options, sourcing conditions.
- Pricing and product proposals to include identifying alternative products when applicable and necessary.
- Complete regular training on products, vertical market solutions and sales tactics to maintain expert status.
- Generate and revise quotes and present to the customers in conjunction with the sellers on shared accounts.
- Create standards programs, including both transactional contracts, standards programs, and stand-alone project solutions.
- RFP and bid pricing in support of sellers and Staples held contracts.
Requirements
- Preferred Bachelor’s Degree Bachelor's Degree or an equivalent combination of education, training, or experience.
- 4+ years Related work experience
- Proven self-starter with energy and motivation to uncover, develop and close sales.
- Ability to work independently with nominal supervision.
- Ability to sell company values and services, in addition to program features and benefits via phone and internet, while some customer-facing presentations may surface on occasion.
- Demonstrate strong time management skills with a high degree of understanding prioritization.
- Demonstrate strong verbal and written communication skills while maintaining a professional appearance.
- Demonstrate strong interpersonal skills to be able to interact across the different departments within Staples Furniture as well as with clients, existing or prospect.
- Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
- Problem Solving Skills with a Customer focused mentality.
- Furniture industry/product knowledge – ability to anticipate competitive positioning and respond; accordingly, knowledge of current industry trends in order to recommend relevant and leading[1]edge solutions to customers, engaging manufacturing partners when necessary for competitive analysis.
- Strong computer experience in MS Office Platforms, AS400 and furniture quoting software, Salesforce.com is a critical experience requirement.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales funnel managementsales pipeline managementproduct selectionproduct specificationpricing proposalsRFP pricingbid pricingsales campaignssales initiativescustomer solutions development
Soft Skills
self-startertime managementverbal communicationwritten communicationinterpersonal skillsproblem solvingcontext-switchingindependent workcustomer focuspresentation skills
Certifications
Bachelor's Degreesales training certifications