Staples Promotional Products

Export Broker Analyst

Staples Promotional Products

full-time

Posted on:

Origin:  • 🇺🇸 United States • Iowa, Kansas

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Job Level

JuniorMid-Level

Tech Stack

ERPOracle

About the role

  • Coordinate and manage end-to-end export processes, including order fulfillment, documentation, carrier booking, and shipment tracking.
  • Ensure full compliance with U.S. and international export laws and trade regulations (e.g., EAR, ITAR, USMCA).
  • Interpret and communicate foreign customs regulations and procedures to internal stakeholders and customers.
  • Prepare and review critical documentation such as commercial invoices, bills of lading, export declarations, and certificates of origin.
  • Work closely with third-party vendors, including freight forwarders, carriers, and customs brokers, to ensure timely and cost-effective deliveries.
  • Serve as the go-to contact for resolving issues related to international shipments, customs holds, and compliance alerts.
  • Partner with teams across Sales, Compliance, Supply Chain, and Legal to align export activities with business objectives.
  • Analyze export operations, recommend process improvements, and identify cost-saving opportunities.
  • Stay up-to-date with export requirements and provide guidance on international shipping protocols. What You Bring to the Table: - Strong attention to detail and exceptional organizational skills. - License and accreditation to confidently direct the export of goods across the globe. - Analytical mindset with the ability to solve problems under pressure. - Clear, effective communication skills—both written and verbal. - Customer service orientation and collaborative spirit across departments. - Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment. What’s needed: Basic Qualifications: - 2+ years of experience in export logistics, international trade compliance, or freight forwarding. - Licensed U.S. Export Broker. - Working knowledge of international shipping documentation and Incoterms. - Proficiency in Microsoft Office (especially Excel). - Familiarity with ERP systems and shipment tracking platforms. - Ability to research and interpret foreign customs regulations. Preferred Qualifications: - Experience with trade compliance regulations (e.g., EAR, ITAR, OFAC). - Experience with SAP, Oracle, or similar ERP systems. - Knowledge of Harmonized Tariff Schedule (HTS) codes and ECCNs. - Fluency in a second language (e.g., Spanish, Mandarin, or French). - Experience working with global freight carriers or third-party logistics providers. We Offer: - Inclusive culture with associate-led Business Resource Groups - Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Requirements

  • Strong attention to detail and exceptional organizational skills.
  • License and accreditation to confidently direct the export of goods across the globe.
  • Analytical mindset with the ability to solve problems under pressure.
  • Clear, effective communication skills—both written and verbal.
  • Customer service orientation and collaborative spirit across departments.
  • Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment.
  • 2+ years of experience in export logistics, international trade compliance, or freight forwarding.
  • Licensed U.S. Export Broker.
  • Working knowledge of international shipping documentation and Incoterms.
  • Proficiency in Microsoft Office (especially Excel).
  • Familiarity with ERP systems and shipment tracking platforms.
  • Ability to research and interpret foreign customs regulations.