
Practice Services Manager – North America, LATAM
Stantec
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • United States
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Tech Stack
About the role
- Oversee operational excellence and quality management for North America and Latin America region
- Ensure compliance with internal policies while driving continuous improvement
- Lead the regional audit team and coordinate audits
- Implement best practices to enhance efficiency and maintain high quality standards
- Champion compliance with the organization’s IMS and maintain ISO certifications (e.g. ISO 9001, ISO 14001, ISO 45001, ISO 27001)
- Collaborate with regional Practice Services leaders to ensure application of IMS standards
- Conduct internal audits and evaluate management systems' effectiveness
- Address findings from regional external audits to maintain certifications
- Provide real-time support to auditees and present results to management
- Develop and execute regional corrective action plans (CAPAs) in response to audit findings
- Recommend improvements to audit processes and methodologies
Requirements
- Minimum 7 years’ experience working in a consulting firm environment; auditing related to ISO 9001, ISO 14001, ISO 45001, and ISO 27001
- Formal audit certification(s) would be considered an asset
- Excellent written and verbal communication and interpersonal skills
- Ability to exercise influence through communication, negotiation and relationship building rather than through formal authority structures
- Detail-oriented and organized; able to multitask and adjust to changing priorities
- Ability to perform duties and responsibilities and complete tasks with limited supervision
- Demonstrated proficiency with Microsoft Office Suite of products, with some advanced knowledge of Excel functions such as macros and VBA manipulation
- Knowledge of programming in Power BI would be considered an asset
- Strong presentation skills in small or large group environments, with proficiency in presentation support tools (e.g., PowerPoint)
- French or Spanish language skills would be considered an asset
- Must be willing to travel in applicable region up to 40%
- Must have a valid passport and good driving record
Benefits
- Medical, dental, and vision plans
- Wellness program
- Health saving accounts
- Flexible spending accounts
- 401(k) plan
- Employee stock purchase program
- Life and accidental death & dismemberment (AD&D) insurance
- Short-term/long-term disability plans
- Emergency travel benefits
- Tuition reimbursement
- Professional membership fee coverage
- Paid family leave
- Ten paid holidays in each calendar year
- Accrue vacation between 10 and 20 days per year
- Eligible for paid sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISO 9001ISO 14001ISO 45001ISO 27001auditingPower BIExcel macrosVBA manipulation
Soft Skills
communicationinterpersonal skillsnegotiationrelationship buildingdetail-orientedorganizedmultitaskingpresentation skills
Certifications
formal audit certification