Stanley Black & Decker, Inc.

HR Shared Services Analyst

Stanley Black & Decker, Inc.

full-time

Posted on:

Location Type: Remote

Location: Poland

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About the role

  • Process a wide array of HR needs including employee inquiries and HR functional processes.
  • Create and maintain accurate employee data in the HR system, ensuring compliance with company policies and data integrity standards.
  • Address confidential, complex and time sensitive data, process or service-related issues with a customer centric approach
  • Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
  • Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
  • Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner.
  • Collaborate with HR team members to ensure seamless execution of HR services and initiatives.
  • Document key processes and strive to find ways to optimize and streamline.
  • Maintain confidentiality and handle sensitive employee information with discretion.
  • Conduct random audits and quality checks to ensure accurate and timely completion of tasks and cases.
  • Support system enhancements by participating in testing, training, and implementation activities with the team.
  • Create, maintain, and review employee documentation in accordance with defined processes and requests.

Requirements

  • Fluent English and one of the following languages required: Polish, German, French, Italian, Czech, Spanish or Dutch
  • Demonstrable HR experience within a HR Shared Services model or multi-function HR expertise with a focus on customer service and quality assurance.
  • Experience working with enterprise-wide Customer Relationship Management portal and case management systems (Salesforce/Service Now) and Human Capital Management (Workday) technology solutions.
  • Ability to develop and maintain effective working relationships with a variety of stakeholders
  • Experience supporting HR related projects and initiatives
  • Bachelor's degree in Human Resources or other related field is preferred but not essential
Benefits
  • Private medical care
  • Life insurance subsidized by employer
  • Private pension (3.5% employer contribution); enrollment possible after 3 months of employment
  • Multicafeteria system – MyBenefit
  • Access to a wealth of learning resources, including our digital learning portal.
  • Career paths aren’t linear here.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR experiencecustomer servicequality assuranceonboardingoffboardingdata integritydocumentationauditsprocess optimizationcase management
Soft Skills
customer centric approacheffective working relationshipsconfidentialitydiscretioncollaborationtimelinessprofessionalismcommunication
Certifications
Bachelor's degree in Human Resources