
Sales Operations – Business Development Representative
Stanley Black & Decker, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Identify, research, and qualify contractor prospects who meet specific criteria for our solutions
- Engage prospects via consultative selling techniques, leveraging phone and digital outreach to generate interest and set appointments for sales demonstrations
- Link company capabilities to customer goals, overcoming barriers to purchase through effective communication and needs analysis
- Build and nurture relationships with decision-makers across a range of industries, focusing on value-driven conversations
- Leverage internal marketing programs to generate referrals and maximize lead conversion
- Manage and maintain CRM data integrity, ensuring accurate tracking of leads, opportunities, and sales activities
- Collaborate with sales leadership to develop and refine sales processes, reporting, and analytics to drive team performance
- Prepare and analyze sales reports, dashboards, and key performance metrics to inform strategy and identify areas for improvement
- Support the implementation of sales tools and technologies to streamline workflows and enhance productivity
- Coordinate with marketing and sales teams to optimize lead handoff and pipeline management
Requirements
- Bachelor’s Degree or a minimum of 2 years B2B sales or sales operations experience
- Strong understanding of outbound sales practices, lead generation, and consultative selling
- Experience with CRM systems (e.g., Salesforce), sales analytics, and reporting tools
- Advanced Excel skills and the ability to interpret and present data
- Demonstrated ability to analyze customer needs, handle objections, and schedule product demonstrations
- Strong analytical, organizational, and problem-solving skills; able to think outside the box
- Excellent verbal and written communication skills; strong phone presence is essential
- Comfortable engaging with a wide range of decision-makers and discussing business issues from multiple angles
- General knowledge of construction industry practices and information needs preferred
- Ability to work independently in a virtual environment and collaborate across teams
Benefits
- medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement
- discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salessales operationsoutbound sales practiceslead generationconsultative sellingCRM systemsSalesforcesales analyticsreporting toolsExcel
Soft Skills
analytical skillsorganizational skillsproblem-solving skillscommunication skillsphone presencerelationship buildingconsultative communicationindependent workcollaborationneeds analysis
Certifications
Bachelor’s Degree