
Head of Revenue Operations
Stagwell
full-time
Posted on:
Location Type: Remote
Location: California • United States
Visit company websiteExplore more
Salary
💰 $160,000 - $200,000 per year
Job Level
Tech Stack
About the role
- Act as the architect and implementor for illumend’s GTM engine by designing the end-to-end flow of a customer—from anonymous web visitor to lifelong advocate—ensuring no revenue leakage occurs in the handoffs between Marketing, Sales, and Success and Finance.
- Design the systems to rapidly scale a native AI, first mover product, built to disrupt an industry for our next phase of growth (e.g., shifting from SLG to a PLG hybrid, building a scalable awareness strategy to drive top of funnel for a $3.2B market, deploying AI agents to scale sales motions).
- Proactively identify and implement the next generation of GTM tools including deploying Agentic AI for lead research, automated outreach, predictive forecasting, and real-time deal scoring.
- Partner with leadership to define pricing models, territory logic, and compensation structures that drive the right behaviors for a high-growth AI SaaS.
- Unify Sales, Marketing, CX and Finance into a single data narrative. You will own the "Truth" of our metrics (CAC, LTV, NRR, Pipeline Velocity).
- Own the admin and architecture of HubSpot and other integrated systems, but also the glue between them.
- Minimize "swivel chair" work for our reps. If a native integration doesn’t exist or is too limited, you will write the script or build the webhook to make it happen.
- Build automated validation rules and enrichment waterfalls (Clearbit, ZoomInfo, Clay) to fix it automatically.
- Deploy AI agents to handle repetitive GTM tasks (e.g., AI SDRs for inbound qualification, automated CSM check-ins for low-touch accounts).
- Build internal tools for our reps (e.g., a "Deal Doctor" bot that analyzes Gong calls and Salesforce data to recommend the next best action).
- Use tools like n8n, Make.com, or Python to build workflows that our competitors don’t have.
Requirements
- Deep admin mastery of HubSpot.
- Comfortable reading and modifying SQL and Python (or Javascript).
- Master-level proficiency in tools like n8n, Make (formerly Integromat), or Zapier.
- Experience integrating LLMs (OpenAI, Anthropic) into business workflows via API.
- Might have started in Engineering or Product and moved to Ops because you realized that revenue problems are actually just engineering problems.
- If you have to do a task three times, you write a script or build a workflow to do it for you.
- Don't just speak API; you speak ARR, NRR, and CAC.
- Understand that a perfect system is useless if it doesn't help a sales rep close a deal.
- This is not a "maintain the status quo" role. You are building IP and innovating GTM with AI.
- Own the architecture. As long as the data is accurate and the reps are happy, you choose the tools and the methods.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonJavaScriptAPI integrationautomated validation ruleslead researchpredictive forecastingreal-time deal scoringworkflow automationdata architecture
Soft Skills
problem-solvinginnovationcollaborationdata analysiscommunicationleadershipadaptabilitystrategic thinkingcustomer focuscross-functional teamwork