StackFuel

Training Administration Manager

StackFuel

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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About the role

  • Planning & Execution: You organize trainings and support participants throughout the entire process.
  • Processes & Reporting: You ensure smooth operations, continuously optimize them, and create relevant reports; including administrative and technical support.
  • Coordination & Interface: You coordinate cross-departmentally (e.g., Sales, Mentoring, Content, Engineering) and act as the central communication interface for participants and stakeholders.
  • Design & Scaling: You support the development of new training formats and design lean, scalable workflows.
  • Project Responsibility & Agility: You independently take on projects, define key results, and work flexibly in changing processes.

Requirements

  • Completed vocational training or degree, ideally (but not necessarily) with a background in psychology, education, or similar; career changers are welcome.
  • Technical affinity and quick onboarding in administrative tools; ideally first experience with Asana, HubSpot/CRM, Slack, MS Office and/or LMS (Learning Management System).
  • Organizational talent and a passion for process optimization; you confidently manage your own projects.
  • Strong communication skills and empathy in dealing with participants, customers, and colleagues (email, phone, webinar/meeting).
  • Independent, responsible working style, high self-motivation, team spirit, and enjoyment of agile methods.
  • Advantage: Experience in customer support and with funded trainings/Employment Agency or in a B2B context.
Benefits
  • Professional development: Complete our online trainings to expand your technical skills and develop into an expert in data and AI.
  • Ownership: Take responsibility from day one, actively contribute your ideas, shape processes sustainably, and significantly influence our workflows.
  • Work culture: Expect a solution-oriented and data-driven approach, an open feedback culture, and a strong team spirit.
  • Workation: You can work from anywhere within the EU, EEA, and Turkey for up to 10 days per year.
  • Hybrid work: We work together in the office three days per week.
  • Space for exchange: Regular team interactions, seasonal celebrations, and a well-stocked kitchen ensure a lively environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess optimizationtraining developmentreport creationadministrative supportagile methodologiescustomer supportB2B experience
Soft Skills
organizational talentstrong communication skillsempathyindependent working styleself-motivationteam spirit
Certifications
vocational trainingdegree in psychologydegree in education