Stack Exchange

Product Manager

• Partner with other PMs, product engineering leadership, and key stakeholders to set the product strategy for a product area and lead a team to execute on that strategy
• Build a product roadmap, maintain a backlog of projects, and manage the priorities for the team
• Contribute to detailed user research and customer segmentation to understand the core issues that our users and customers care about
• Propose new products and features and pitch them to the company and community
• Define and monitor metrics to determine the effectiveness of features, and administer split tests to measure overall impact
• Interact with our customer-users around the world to gather ideas and feedback

Senior Product Manager

Support Engineer

• Respond to customer inquiries and support requests via email.
• Troubleshoot and resolve basic technical issues related to the SaaS product.
• Guide customers through standard procedures, such as account setup and password resets.
• Document all support interactions and resolutions in the ticketing system.
• Identify and escalate complex or unresolved issues to senior support agents or other internal teams.
• Maintain and update a knowledge base with new solutions and FAQs.
• Collaborate with team members to share knowledge and improve support processes.
• Provide a positive and helpful experience to all customers.

Associate Product Support Analyst, Overnight

Product Marketing

• Define the vision, mission, strategy, and roadmap for Product Marketing across Stack Overflow Business, Stack Overflow community products, and our Public Platforms
• Align marketing priorities with the company’s annual and quarterly goals for each product and line of business
• Understand, assess, and appropriately prioritize the needs of business stakeholders to ensure that quarterly goals are achieved
• Own the unified product narrative— from executive briefings and sales collateral to website copy, webinars, and developer‑focused content.
• Ensure messaging reflects our AI‑enabled, data‑centric value proposition and the needs of developer and technical audiences.
• Build and own the GTM playbook for new products, features, and AI‑driven offerings; evangelize it with Product, Engineering, and the executive team.
• Partner with Sales leadership to operationalize sales playbooks, refine pitches, and drive velocity through the enterprise funnel
• Collaborate with public platform product teams on strategies for driving product-led growth through additional user acquisition and increase engagement
• Collaborate with our Public Platform community team to introduce new products to our community, foster additional user acquisition and engagement
• Commission and synthesize market research, pricing, and packaging studies to inform product roadmaps and positioning.
• Institutionalize regular persona, competitor, and vertical analyses; disseminate insights to PMs, Sales, and Marketing
• Mentor and lead a high‑performing team of Product Marketing Managers with deep expertise in SaaS, advertising, and recruiting.
• Create enablement programs (training, battle cards, competitive win/loss analysis) that empower the sales force and customer‑success teams.
• Co‑design integrated campaigns with demand generation that drive prospects through every stage of the funnel, whether in the enterprise or on our public platform
• Support the research, development and execution of our annual Developers’ Survey

Senior Director, Product Marketing

Revenue Operations

• Support the organization in managing data integrity
• Collaborate with sales users to verify data inputs and troubleshoot errors
• Work within the Revenue Operations team to improve processes throughout the organization
• Analyze data to find inaccuracies and identify trends
• Manage new and existing sales tools to improve adoption for users

Senior Revenue Operations Analyst

IT Support

• First point of contact for internal company users needing technical assistance with hardware and software
• Diagnose and troubleshoot common issues via chat or email
• Document problems and solutions
• Escalate complex cases to senior technicians
• Develop knowledge in the core tools, technologies, and processes used within the team
• Apply a logical and systematic method of troubleshooting basic IT issues and resolving them
• Communicate effectively with anyone in the organization
• Provide customer service and soft-skills in interactions
• Explain technical concepts in non-technical terms
• Manage priorities daily

Helpdesk Assistant

General Counsel

• Support the business (product, engineering, etc.) to build trustworthy, privacy-first products and services, advising on management and use of data (including EdTech, Advertising, and data governance)
• Support public community platform, Ads, and Stack Overflow for Teams businesses
• Provide subject matter expert advice in connection with regulatory investigations, individual complaints and enquiries related to GDPR, and manage GDPR individual data subject access rights requests and data retention
• Provide subject matter expert advice across all aspects of global privacy law and regulation
• Support product lawyer in evaluating impact of privacy laws, regulatory guidance and enforcement actions on new and existing products and features
• Develop and maintain subject matter expertise in areas of data use and protection laws and advise on impact to Stack’s business
• Structure, draft, review, and negotiate data protection terms in commercial agreements including master service agreements and DPAs
• Collaborate with and support the InfoSec team to obtain and maintain security certifications
• Support Product and Engineering teams on privacy matters and drive completion of multiple tasks in a fast-paced environment
• Report into the Chief Legal Officer

Senior Privacy Counsel

Sales Engineer

• Stack Overflow is seeking an experienced Senior Sales/Solution Engineer to support our Enterprise book of business for our product, Stack Overflow for Teams.
• You’ll serve as a subject matter expert and work directly with prospects/customers to present product capabilities, benefits, and value.
• What you’ll do:
• Serve as an expert on our product for both external and internal sales questions.
• Support Account Executives by taking a consultative role in sales presentations, including addressing all technical questions and development/configuration issues.
• Collaborate on and present product demonstrations to support the sales cycle, including helping customers see us as a differentiated company in the market.
• Research and understand our capabilities to provide support at key moments in deal cycles.

Senior Sales Engineer, Teams

Full-stack Engineer

• Expanding Stack Overflow Internal, including recent enterprise features like Microsoft Teams personal digests and refined UI/API access control.
• Building on the OverflowAI toolkit, including gen-AI-driven search, Slack auto-answer bot, and in-IDE integration to reduce friction and elevate knowledge discovery.
• Extending and refining our public Q&A and Discussions, improving how developers engage, explore, and find answers across diverse tags.
• Contributing to internal automation efforts - leveraging AI and platform extensions to simplify workflows, improve onboarding, and reduce repetitive tasks.
• You\'ll work primarily in our main tech stack of C#, ASP.NET, and Microsoft SQL Server, with supporting technologies like Redis, TypeScript, Svelte, and Elasticsearch. If you\’re not familiar with our specific tech stack, we\'ll pair you with mentors who will help you bridge the gaps. We do expect to see some existing enterprise-level experience in the successful candidate for this role.