Serve as the primary Salesforce Administrator for St. Mary’s Center.
Build and maintain flows, automation, validation rules, permission sets, page layouts, and user profiles.
Develop and maintain dashboards and reports for leadership, Program Directors, and funders.
Manage data imports, exports, deduplication, and routine system cleanup.
Troubleshoot system issues and coordinate with Salesforce Support or consultants.
Conduct routine data audits in Salesforce, HMIS Clarity, and future EHR systems.
Ensure compliance with HUD HMIS Data Standards, Alameda County Coordinated Entry requirements, Area Agency on Aging (AAA) documentation standards, and CalAIM.
Build dashboards and reporting frameworks that support program outcomes tracking, contract compliance, and internal performance metrics.
Provide daily user support for Salesforce, HMIS, and related systems.
Train staff on documentation standards, data quality expectations, and system updates.

Requirements

2–4+ years of hands-on Salesforce Administrator experience (Nonprofit Cloud strongly preferred).
Demonstrated expertise in Salesforce Flows, automation, reporting, and data tools.
Strong analytical, troubleshooting, and documentation skills.
Ability to train staff at varying technical skill levels, convey complicated processes and systems in a clear and actionable way.
Commitment to data integrity, accuracy, and continuous quality improvement.
Commitment to St. Mary's Center mission and community of hope, healing and justice.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce AdministrationSalesforce Flowsautomationvalidation rulesdata importsdata exportsdata deduplicationdashboardsreportingdata audits

Soft Skills

analytical skillstroubleshootingdocumentation skillstrainingcommunicationcommitment to data integritycommitment to quality improvement