Senior Manager, Practice Operations – Pulmonary
St. Luke's University Health Network
full-time
Posted on:
Location Type: Office
Location: Bethlehem • Pennsylvania • United States
Visit company websiteExplore more
Job Level
About the role
- Leads and manages the operations of assigned practices to ensure successful practice operations
- Ensures operational readiness for clinical and administrative operations
- Manages practice operations, workflow execution, employee collaboration and overall patient experience
- Partners with other organizational functions to coordinate and facilitate effective practice operations
- Maintains strong collaboration with Access Center operations
- Serves as point of escalation and addresses critical operational, technological, patient, and personnel issues
- Achieves expected practice financial performance through judicious expense management and optimal patient/employee experiences
Requirements
- Bachelor’s Degree in health, business, or related field preferred
- Minimum of 4+ years of progressive office or practice operations management experience, including at least 2 years in a healthcare organization
- Experience managing or supporting daily operations such as staffing coordination, scheduling, patient access, workflow management, and regulatory compliance
- Demonstrated experience leading large or complex practices, overseeing performance management, budgeting/financial operations, patient access, regulatory compliance, and service excellence.
Benefits
- health insurance
- 401(k) matching
- paid time off
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementworkflow managementbudgetingfinancial operationsregulatory compliancestaffing coordinationschedulingperformance managementpatient accessservice excellence
Soft Skills
leadershipcollaborationcommunicationproblem-solvingorganizational skillscritical thinkingemployee engagementpatient experienceescalation managementcoordination