St. Luke's University Health Network

Director, Quality – Patient Safety

St. Luke's University Health Network

full-time

Posted on:

Location Type: Office

Location: CoaldaleNew JerseyPennsylvaniaUnited States

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Job Level

About the role

  • Responsible for all aspects of Quality, Clinical Risk Management and Patient Safety for the assigned entity
  • Coordinate performance improvement activities and facilitate system changes to enhance patient safety
  • Collaborate with network partners to enhance quality patient care
  • Investigate adverse clinical events and analyze data for risk prevention
  • Coordinate the Patient Complaint and Grievance process
  • Review complaints and grievances to mitigate risks
  • Oversee Infection Control Preventionist and ensure compliance with regulations
  • Facilitate organizational improvement activities and provide education to teams

Requirements

  • Bachelor’s degree in nursing or healthcare related field required
  • Master’s Degree preferred or in progress with an identified completion date within 4 years
  • Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Healthcare Risk Management (CPHRM) or appropriate alternative within 2 years of hire required
  • Minimum of 3-5 years' experience in clinical care of patients required
  • Excellent project management skills
  • Current professional licensure in New Jersey or Pennsylvania, based on work location.
Benefits
  • Health insurance
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical risk managementpatient safetyperformance improvementdata analysisinfection control
Soft Skills
project managementcollaborationeducation
Certifications
Certified Professional in Healthcare Quality (CPHQ)Certified Professional in Healthcare Risk Management (CPHRM)